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AudioCodes IP Phone Achieves Recommended Status for Use with Interactive Intelligence IP Communications Software Suite

 

May 12, 2014 --
AudioCodes IP Phone Achieves Recommended Status for Use with Interactive Intelligence IP Communications Software Suite

Lod, Israel (PRWEB) May 12, 2014

Highlights:

  •     AudioCodes IP420HD IP phone received Recommended status with the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center CIC.
  •     AudioCodes IP phones are now fully integrated and work in conjunction with the IC provisioning subsystem and are configured in Interaction Administrator.

Details:
AudioCodes, a provider of converged voice solutions, has received Recommended status for use of its 420HD IP Phone with the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center (CIC).

The AudioCodes 420HD IP Phone gives Interactive Intelligence customers a reliable, high-definition VoIP endpoint, which can be used in both on-premises and cloud deployments. The validated interoperability also gives customers faster deployment with integrated phone provisioning.


The AudioCodes 420HD IP Phone gives our joint customers a cost-effective, feature-rich phone suitable for the most demanding business and contact center environments, said Michael Shrall, senior director of global alliances for Interactive Intelligence.

Our investment to achieve Recommended status assures our joint customers that theyre getting a tested and proven solution for maximum reliability, along with a fast and smooth deployment, said Yehuda Herscovici, vice president of products for AudioCodes. A key benefit for CIC customers is that they now have an opportunity to reduce training and simplify support by getting their gateways, SBCs and IP Phones from a single supplier.

Vendors that pass Interactive Intelligence interoperability testing have met stringent requirements for installation, configuration, documentation and support. Testing covers performance, reliability and SIP interoperability. Vendors that achieve Interactive Intelligence Recommended IP Phone status have demonstrated best-in-class capabilities, and are required to have provisioning integration support for CIC.

AudioCodes will be featuring the 420HD IP Phone, along with other networking solutions at the Interactive Intelligence global customer and partner conference, INTERACTIONS 2014, to be held June 2-5, 2014 in Indianapolis, Indiana, U.S.A.

AudioCodes has partnered with Interactive Intelligence since 2001, and has achieved both Recommended and Validated status with CIC for a number of other products, including Session Border Controllers and VoIP Gateways. A complete list of validated and recommended products for CIC can be found at: http://testlab.inin.com/.

About AudioCodes
AudioCodes Ltd. (NasdaqGS: AUDC) designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP and data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes underlying technology, VoIPerfectHD, relies on AudioCodes leadership in DSP, voice coding and voice processing technologies. AudioCodes High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes business; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2014 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

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